Anger in the Workplace

Let’s take a look at anger and see what it is, where it comes from, who has it and what we can do about it and how it can affect the workplace.

According to the Merriam Webster dictionary “anger is an intense emotional state induced by displeasure.” As stated by George Anderson, MSW, in his book GAINING CONTROL OF OURSELVES, “anger is a reaction to an inner emotion…it is an energy that serves a purpose by giving people the drive and determination to cope with difficult situations.”

Anger is a response to stress and frustrations which we all face. Stresses are found in all of our lives every day. They cause us to react. Stress and anger are normal and necessary components in our lives. Anger is a secondary emotion which in the basic sense is one method the body uses to protect itself and its needs.

Who in your office is angry? Is it the receptionist at the front desk taking your telephone calls or greeting your clients? Or is it another employee?

Or is it you who may be facing the stress of a heavy work schedule with too many clients and not enough time or did you bring that anger to work with you this morning from another source, for example the mechanic who gave you a large unexpected estimate for an automobile repair?

Anger is a normal state of mind. At some time or other we all get angry. How we handle that anger is what could be healthy or not. If anger causes an inappropriate response such as verbal or physical abuse it is not healthy and if this behavior is recurrent it requires Anger Management Training.

Furthermore, if inappropriate angry responses continue and if your workplace staff or your clients are exposed to this behavior, you may face serious complications such as loss of clients, loss of business and revenue and/or employees, and possible lawsuits by former staff members all of which can lead to additional stress and frustration and more anger.

The Human Resource Departments of many corporations recognize the need for Anger Management Training for their employees who may be involved in recurrent angry situations with clients, co-workers and superiors.

Anger Management programs should include the following components:

1) Anger Control
2) Stress Control
3) Improvement of Communication Skills
4) Enhancement of Emotional Intelligence

These programs are “teaching” programs not therapy. Anger is a learned response (probably learned in early childhood and carried through into adulthood). By teaching new behavioral techniques to cope with anger and stress, by learning to communicate better and by improving emotional intelligence which, again according to George Anderson, “is the ability to understand one’s own feelings and behavior as well as the capacity to sense the feelings and needs of others and to utilize the information in a way that enhances interpersonal relationships,” then we will be able to control inappropriate behavior such as angry outbursts, rage responses, verbal and physical abuse.

And Anger Management Programs can be most successful with those individuals who have the greatest motivation to seek improvement. An employee in your office, faced with termination unless a course is completed in its entirety, can be well motivated.

For additional information please visit our website at www.nevadaangermanagement.com

Or contact

Dr. Steven J. Sinert
Nevada Anger Management
702 353 1750

FREE ANGER MANAGEMENT TELEPHONE CONSULTATION

For a limited time, NEVADA ANGER MANAGEMENT and Dr. Steven J. Sinert, a Certified Anger Management Provider and Diplomate of the American Association of Anger Management Providers will offer a FREE ten minute telephone consultation on your anger issues.

You MUST call between 10 AM and 12 NOON (PDST) MONDAYS AND TUESDAYS ONLY! If we do not answer we are either speaking with another person or we are in session. You will be able to leave a brief message with your telephone number and we will return the call.

The number to call is 702 353 1750.

Please DO NOT CALL AT ANY OTHER TIMES.

NEVADA ANGER MANAGEMENT provides Anger Management and Stress Management Education, enhancement and improvement of Communication Skills and Emotional Intelligence Training along with Executive & Professional Coaching services.

You may also visit our website at www.nevadaangermanagement.com and view our frequent blogs by clicking on the “BLOG” button on our website.

Dr. Steven J. Sinert
Nevada Anger Management
www.nevadaangermanagement.com
702 353 1750

The Cost of Anger - Part IV

The cost of anger is not only a monetary cost or loss of family, relationships, friends, co-workers or jobs. It can also be a loss of your good health! Stress and Frustration are the leading causes of uncontrolled anger.

It has been said that Recurrent Anger and Stress can elevate Blood Pressure and Cholesterol, can increase Blood Sugar and Diabetes, can precipitate Gastrointestinal problems or make existing problems worse.

Additionally, Headaches, Fatigue, Muscle Tension, Nervous Feelings and Depression can occur.

So what price do YOU pay for Uncontrolled Stress and Recurrent Anger?

Since Anger is a learned response, Nevada Anger Management can teach you ways to control your anger and your stress. Dr. Steven J. Sinert is a Certified Anger Management Provider.

Nevada Anger Management holds live group sessions weekly in comfortable office settings at several convenient locations in the greater Las Vegas and Henderson areas.

For additional information, contact

Dr. Steven J. Sinert, Certified Anger Management Provider
Nevada Anger Management
www.nevadaangermanagement.com
702 353 1750

THE COST OF ANGER - PART III

I want to now discuss relationship costs. Relationships are the interactions between you and your spouses or significant others, your children, other family members and friends.

I don’t think you can put an actual dollar cost on the loss of a relationship. In many respects, the loss of a relationship with someone you love can be very expensive.

Physically or verbally abusing a loved one is the result of frustrations, stress and angry responses. How many divorces occur because of this? It has been stated that some 50% of all marriages end in divorce. The actual dollar costs of a divorce, alimony and support are huge.

What about the loss of your relationship with your children? Can you put a dollar cost on that? I think not.

So, how can Nevada Anger Management and Dr. Steven J. Sinert help?

First, Dr. Sinert is a Certified Anger Management Provider.

Second, our program is a training course, not therapy. We strive to enrich our client's lives by imparting practical knowledge for managing Stress and Anger, by improving Communication Skills and increasing Emotional Intelligence and thereby reducing the potential for violent and inappropriate behavior.

Nevada Anger Management holds live group sessions weekly in comfortable office settings at several convenient locations in the greater Las Vegas and Henderson areas.

For additional information, contact

Dr. Steven J. Sinert
Nevada Anger Management
www.nevadaangermanagement.com
702 353 1750

THE COST OF ANGER – PART II

Another area where an inappropriate angry response can occur is in the workplace, between you and a fellow employee or between you and your boss or supervisor.

The cost of this encounter can very well be your job and even a lawsuit. Do I need to explain the costs of your defense in a lawsuit brought by a fellow worker against you? And what about the costs associated with losing your job or your home?

Worse, how do you think that blemish will look on your work record or resume? Who will want to hire you when you have a history of anger in the workplace?

The answer is really quite simple.

Nevada Anger Management holds live group sessions weekly in comfortable office settings at several convenient locations in the greater Las Vegas and Henderson areas. Dr. Steven J. Sinert is a Certified Anger Management Provider. We are court approved and have received many referrals from corporate Human Resource Departments.

Anger Management is not Therapy but rather an educational endeavor. We will train you how to handle stressful situations so that frustrations remain at a minimum. We will also train you how to control your anger and cope.

Next, we will work to improve your Communications skills so you can speak more clearly and understand what others say.

Lastly, we will help you enhance your Emotional Intelligence so you can understand the meanings of what you and others say and feel.

Workplace anger is expensive. Anger Management Training is not.

For additional information, contact

Dr. Steven J. Sinert
Nevada Anger Management
www.nevadaangermanagement.com
702 353 1750

THE COST OF ANGER – PART I

So you’ve had an angry outburst with some inappropriate behavior. What will that outburst cost you? Well that depends on the specifics of the situation. In this blog I will deal with the costs of an angry response at home with your spouse.

If your angry response occurred at home with your spouse and involved any physical altercation, your spouse could make an official complaint to the police and have you arrested! This will require a court appearance and representation by an attorney. When you finally see the judge, he may fine you, order you to pay court costs for yourself and your spouse, attorney fees for your spouse or limit visitation with your children and or spouse. He may also order that you seek an Anger Management Program.

Costs for any or all of these can well be into the thousands of dollars. So what did you gain?

You may think that you’ve made a point, even that you feel better from getting angry. But I can assure you, you have made no points with your spouse or the judge. And when you calm down enough to realize what’s happened, you’ll see that you really don’t feel better at all.

The costs for a serious angry outburst with either physical or verbal abuse against a spouse can be great and can affect your life in ways you cannot even imagine.

Anger Management Training by a Certified Anger Management Provider can actually be less expensive in the long run. It can improve your life, your relationships and your health.

Nevada Anger Management holds live group sessions weekly in comfortable office settings at several convenient locations in the greater Las Vegas and Henderson areas. And we are court approved!

Our students come from many different education levels, from many different occupations and from a wide geographic area. They are motivated to learn how to control their anger and stress.

Are you motivated to have a better life? Let us show you how much better!

For additional information, contact

Dr. Steven J. Sinert
Nevada Anger Management
www.nevadaangermanagement.com
702 353 1750