Anger is the response you have when you sense or perceive that you're being attacked. That attack can often be verbal but it can also be physical, emotional or behavioral.
Passive-Aggressive behavior by someone can be the source of that attack against you and an angry reaction on your part may result.
So what is Passive-Aggressive behavior? This behavioral type sounds passive but is actually hostile in nature. Sarcasm or other hostile gestures may be used against you to get the attacker's point across.
I recently heard an enlightening example of this behavior from a psychologist friend: Passive-Aggressive behavior is akin to a large dog running up to you and while standing on its hind legs, its front legs on your shoulders, his tongue licking your face, he urinates on your leg!
The Passive-Aggressive individual does something nice for you then causes you grief by hurting you. That hurt is the attack. And your anger is the response. Then they'll stand back and say something like, "I didn't mean that!"
Passive-Aggressive behavior is bad, hurtful behavior when you are the recipient or the perpetrator. In an Anger Management program taught by a Certified Anger Management Coach you will learn the techniques to counter this behavior in an effective way without anger.
For more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Wednesday, September 22, 2010
Wednesday, September 15, 2010
The Airline Industry Needs Anger Management
While Jet Blue recently made the news for the explosive behavior of one of its flight attendants, it is hardly alone in the need for Organizational Anger Management for employees.
Few industries are as stressful as the daily tensions associated with flying.
Anger is a normal human emotion which is problematic when it is too intense (as indicated in the Jet Blue incident), when it occurs too frequently, when it lasts too long, when it leads to person or property directed aggression or violence and when it destroys interpersonal relationships or when it leads to health issues.
The most commonly associated causes of anger are stress, tension, fatigue, anxiety, depression and frustration.
Since the tragedy of 9/11, flying worldwide has become overwhelmingly stressful. In contrast to many other stressful industries including banking and medicine, the airline industry has been slow to recognize the value of Anger Management Coaching or Organizational Anger Management for its work force.
Certified Anger Management providers are well trained to offer an intervention for workplace violence prevention as well as coaching for anger management and emotional intelligence for customer service staff.
Programs include Pre and Post Tests as well as skill enhancement in Self-Awareness, Self-Management, Social Awareness and Relationship Management.
For more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.comn
dr.sinert@nevadaangermanagement.com
Few industries are as stressful as the daily tensions associated with flying.
Anger is a normal human emotion which is problematic when it is too intense (as indicated in the Jet Blue incident), when it occurs too frequently, when it lasts too long, when it leads to person or property directed aggression or violence and when it destroys interpersonal relationships or when it leads to health issues.
The most commonly associated causes of anger are stress, tension, fatigue, anxiety, depression and frustration.
Since the tragedy of 9/11, flying worldwide has become overwhelmingly stressful. In contrast to many other stressful industries including banking and medicine, the airline industry has been slow to recognize the value of Anger Management Coaching or Organizational Anger Management for its work force.
Certified Anger Management providers are well trained to offer an intervention for workplace violence prevention as well as coaching for anger management and emotional intelligence for customer service staff.
Programs include Pre and Post Tests as well as skill enhancement in Self-Awareness, Self-Management, Social Awareness and Relationship Management.
For more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.comn
dr.sinert@nevadaangermanagement.com
Anger in Older Folks
Movies like Grumpy Old Men and Grumpier Old Men have portrayed anger in older men in a humorous fashion. However, Anger is not at all funny, for either sex at any age. It can affect your health and your relationships.
Anger is the direct result of unresolved stress leading to frustration which in turn leads to the angry response when people sense they are being attacked.
So, what are the attacks that older folks are prone to? Usually they are verbal or other psychological attacks at themselves or at their loved ones. Here are a few examples of several of my recent clients who have exhibited this exact behavior.
Take the older individual who has contemporary friends or relatives who have many kinds of illness and are therefore forced to face their own mortality. Do you not think this is stressful and frustrating? Add to that stress, say, with a grand-child who is cranky and a parent who reprimands the child by yelling excessively in the presence of a grand-parent and again it becomes stressful and frustrating to the older individual and you have the makings of an angry response.
Or take the retiree who now has lots of time on their hands with little or nothing to occupy that time. This can be stressful and frustrating to them. Press their buttons in any way and you again have the makings of an angry person.
Also, the state of our economy can be extremely stressful to older individuals with the loss of value in their homes, the loss of value in their 401K’s and other investments and perhaps reduced income as well. These can easily lead to frustration and an angry response when provoked.
Some illnesses and even medications for those illnesses can cause stress and frustration and side-effects which can lead to an angry response.
An Anger Management program taught by a Certified Management Coach can frequently teach older individuals the skills necessary to gain control of their anger, to ease the stresses in their lives, to enhance their emotional intelligence and to improve their communication skills.
For more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Anger is the direct result of unresolved stress leading to frustration which in turn leads to the angry response when people sense they are being attacked.
So, what are the attacks that older folks are prone to? Usually they are verbal or other psychological attacks at themselves or at their loved ones. Here are a few examples of several of my recent clients who have exhibited this exact behavior.
Take the older individual who has contemporary friends or relatives who have many kinds of illness and are therefore forced to face their own mortality. Do you not think this is stressful and frustrating? Add to that stress, say, with a grand-child who is cranky and a parent who reprimands the child by yelling excessively in the presence of a grand-parent and again it becomes stressful and frustrating to the older individual and you have the makings of an angry response.
Or take the retiree who now has lots of time on their hands with little or nothing to occupy that time. This can be stressful and frustrating to them. Press their buttons in any way and you again have the makings of an angry person.
Also, the state of our economy can be extremely stressful to older individuals with the loss of value in their homes, the loss of value in their 401K’s and other investments and perhaps reduced income as well. These can easily lead to frustration and an angry response when provoked.
Some illnesses and even medications for those illnesses can cause stress and frustration and side-effects which can lead to an angry response.
An Anger Management program taught by a Certified Management Coach can frequently teach older individuals the skills necessary to gain control of their anger, to ease the stresses in their lives, to enhance their emotional intelligence and to improve their communication skills.
For more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Friday, September 10, 2010
Pros and Cons Small Group vs Individual Anger Management Sessions
One of the fundamental choices available to coaching clients is one-on-one coaching versus a small group classes. There are several differences between these types of coaching and in the type of experiences in each. However, both types of coaching have a lot to offer; the choice should be made on where you will get the maximum benefit and which offers best learning experience.
What Individual Coaching Offers
Individual coaching is based around a strong relationship between the coach and the individual, and demands a strong interaction between both parties. It includes a great deal of “face time,”. The complete experience is very much a free flow of information to and skill enhancement exercises for the individual and should be designed to be highly focused on the participant's needs. Confidentiality is considered to be more secure.
At times the individual coaching experience can seem a little overwhelming because the attention of the coach is fixed firmly on the client but this is what’s needed for the end result to fully develop the needed skill sets in self-awareness, self-control, social awareness and relationship management. These are the core topics of coaching for anger issues.
Group Coaching and Its Benefits
Conversely the use of group coaching offers a very different experience. Joining a group allows each individual to experience a shared encounter with individuals with similar problems. And while the techniques and tools used by most coaches will be very similar, individuals not only are aware of how the coaching affects them, they also get to see how it’s affecting other group members. Role playing and peer-supported learning has a number of benefits: it provides a less pressured environment and the group often becomes an extended support network to reinforce the lessons and tools first introduced by the coach. Confidentiality is perceived to be less secure especially among well known, high-profile clients.
Private one-on-one sessions are more beneficial for executives, physicians, attorneys and other high-profile clients and for those individuals who may have difficulty speaking before others, while group classes may be useful for most individuals.
for more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Coach
Nevada Anger Management, LLC
702 353 1750
dr.sinert@nevadaangermanagement.com
www.nevadaangermanagement.com
What Individual Coaching Offers
Individual coaching is based around a strong relationship between the coach and the individual, and demands a strong interaction between both parties. It includes a great deal of “face time,”. The complete experience is very much a free flow of information to and skill enhancement exercises for the individual and should be designed to be highly focused on the participant's needs. Confidentiality is considered to be more secure.
At times the individual coaching experience can seem a little overwhelming because the attention of the coach is fixed firmly on the client but this is what’s needed for the end result to fully develop the needed skill sets in self-awareness, self-control, social awareness and relationship management. These are the core topics of coaching for anger issues.
Group Coaching and Its Benefits
Conversely the use of group coaching offers a very different experience. Joining a group allows each individual to experience a shared encounter with individuals with similar problems. And while the techniques and tools used by most coaches will be very similar, individuals not only are aware of how the coaching affects them, they also get to see how it’s affecting other group members. Role playing and peer-supported learning has a number of benefits: it provides a less pressured environment and the group often becomes an extended support network to reinforce the lessons and tools first introduced by the coach. Confidentiality is perceived to be less secure especially among well known, high-profile clients.
Private one-on-one sessions are more beneficial for executives, physicians, attorneys and other high-profile clients and for those individuals who may have difficulty speaking before others, while group classes may be useful for most individuals.
for more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Coach
Nevada Anger Management, LLC
702 353 1750
dr.sinert@nevadaangermanagement.com
www.nevadaangermanagement.com
Anxiety And Depression Often Precede Anger
Anxiety and depression are both common symptoms of a wide range of psychiatric disorders. In addition, anger and depression are discrete disorders that are commonly seen in most mental health settings.
While anxiety and depression are not commonly associated in popular publications relative to anger management, anxiety or depression often precede feelings of anger, rage, hostility and or stress.
Anger Management coaching or small group classes that use Emotional Intelligence as the prime modality for assessment and intervention, indirectly address both of these important contributing factors in skill enhancement for self-awareness, self-control, social awareness and relationship management. These are the four domains of emotional intelligence.
Emotional Intelligence assessments which include a Pre and Post Test in conjunction with a structured client workbook as well as ancillary training material, are the most effective models of intervention for persons experiencing problems in recognizing and managing anger, recognizing and managing stress, mastering assertive communication and increasing empathy and emotional intelligence.
Successful clients almost always show a decrease in anxiety and depression following skill enhancement coaching in Emotional Intelligence.
[from George Anderson, MSW]
for more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
dr.sinert@nevadaangermanagement.com
www.nevadaangermanagement.com
While anxiety and depression are not commonly associated in popular publications relative to anger management, anxiety or depression often precede feelings of anger, rage, hostility and or stress.
Anger Management coaching or small group classes that use Emotional Intelligence as the prime modality for assessment and intervention, indirectly address both of these important contributing factors in skill enhancement for self-awareness, self-control, social awareness and relationship management. These are the four domains of emotional intelligence.
Emotional Intelligence assessments which include a Pre and Post Test in conjunction with a structured client workbook as well as ancillary training material, are the most effective models of intervention for persons experiencing problems in recognizing and managing anger, recognizing and managing stress, mastering assertive communication and increasing empathy and emotional intelligence.
Successful clients almost always show a decrease in anxiety and depression following skill enhancement coaching in Emotional Intelligence.
[from George Anderson, MSW]
for more information, please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
dr.sinert@nevadaangermanagement.com
www.nevadaangermanagement.com
Friday, September 3, 2010
Anger Management Strategies
The following strategies are the keys to managing anger and increasing and enhancing Emotional Intelligence. They are a quick reference for recognizing styles of speaking, aggressive behavior and habit patterns that make healthy relationships difficult.
These tools for increasing Emotional Intelligence must be incorporated into your interpersonal relationships in order to improve your relationships.
The Destructive or Negative Interactions below are the types of behaviors which are problems for many relationships:
Hostility, Inattention, Intimidation, Controlling, Manipulation, Interrupting, Avoidance, Rage, and Hostility. If we recognize these behaviors we will improve our Emotional Intelligence and reduce our aggressiveness.
The following Constructive or Positive Interactions are the keys to Anger Management and improving your relationships:
Active Listening, Focusing, Seeking Compromise, Rephrasing, Honest Feedback, Expressing Feelings, Stating Needs and Assertiveness.
Managing anger can be accomplished by recognizing the negative interactions andincorporating the Positive Interactions into your daily interpersonal relationships.
[From George Anderson, MSW]
For more information about our Anger Management Program or our other skill enhancement programs in Stress Management, Emotional Intelligence and Self Esteem, please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
These tools for increasing Emotional Intelligence must be incorporated into your interpersonal relationships in order to improve your relationships.
The Destructive or Negative Interactions below are the types of behaviors which are problems for many relationships:
Hostility, Inattention, Intimidation, Controlling, Manipulation, Interrupting, Avoidance, Rage, and Hostility. If we recognize these behaviors we will improve our Emotional Intelligence and reduce our aggressiveness.
The following Constructive or Positive Interactions are the keys to Anger Management and improving your relationships:
Active Listening, Focusing, Seeking Compromise, Rephrasing, Honest Feedback, Expressing Feelings, Stating Needs and Assertiveness.
Managing anger can be accomplished by recognizing the negative interactions andincorporating the Positive Interactions into your daily interpersonal relationships.
[From George Anderson, MSW]
For more information about our Anger Management Program or our other skill enhancement programs in Stress Management, Emotional Intelligence and Self Esteem, please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Anger Management Vital To Promoting Good Health
A recent mental health report from the Office of the U.S. Surgeon General (U.S. Public Health Service) has its emphasis on prevention and health promotion. The Surgeon General, in a clarion call for prevention initiatives, stresses the importance of psycho-educational interventions in the community for a range of problems.
Anger Management is one such intervention, notable for its wide applicability to a variety of constituencies for both primary and secondary prevention. For example, Anger Management techniques are needed desperately by couples and individuals with anger issues, human resource personnel, business owners, managers and supervisors, employees, attorneys, physicians, hospital nursing staff, teachers, probation officers, correctional staff, police officers, high school and college students, counselors, community leaders, parents and people living in age restricted communities.
Community sites such as schools, social service organizations, churches, libraries, and social clubs provide convenient venues for workshops and classes. Most anger
management classes, group or private, are usually held in private provider's offices.
For some individuals, improved health may be an important incentive for participation.
A recent study at John Hopkins University found that most men who experienced heart attacks or strokes had problems managing anger. Thus unhealthy anger has serious health implications and needs to be addressed proactively.
[From Sandy Harris, CAMF; George Anderson, MSW]
For more information about our Anger Management Program or our other skill enhancement programs in Stress Management, Emotional Intelligence and Self Esteem, please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Anger Management is one such intervention, notable for its wide applicability to a variety of constituencies for both primary and secondary prevention. For example, Anger Management techniques are needed desperately by couples and individuals with anger issues, human resource personnel, business owners, managers and supervisors, employees, attorneys, physicians, hospital nursing staff, teachers, probation officers, correctional staff, police officers, high school and college students, counselors, community leaders, parents and people living in age restricted communities.
Community sites such as schools, social service organizations, churches, libraries, and social clubs provide convenient venues for workshops and classes. Most anger
management classes, group or private, are usually held in private provider's offices.
For some individuals, improved health may be an important incentive for participation.
A recent study at John Hopkins University found that most men who experienced heart attacks or strokes had problems managing anger. Thus unhealthy anger has serious health implications and needs to be addressed proactively.
[From Sandy Harris, CAMF; George Anderson, MSW]
For more information about our Anger Management Program or our other skill enhancement programs in Stress Management, Emotional Intelligence and Self Esteem, please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Anger Management vs. Conflict Resolution
Even the Internet needs help in learning the differences between Anger Management and Conflict Resolution. Anger and Anger Management is related to useless anger. This anger can be directed towards persons or property. It does not require a dispute between one or more persons.
In contrast, Conflict Resolution relates to disputes between one or more persons. The Resolution of the conflict requires that all participate in resolving the dispute. The dispute may or may not involve anger.
Conflict Resolution is generally provided by trained Mediators who are often Attorneys who specialize in Mediation or Conflict Resolution. Most cities have free Mediation Services offered through its City Attorney or District Attorney’s Office.
Anger Management is much newer than Conflict Resolution. It is a class or individual coaching designed to teach skill enhancement in anger management, stress management, assertive communication and emotional intelligence or empathy.
[From George Anderson, MSW]
Serving Las Vegas, Henderson, Boulder City and North Las Vegas.
For more information about our Anger Management program or about our other skill enhancement programs in Emotional Intelligence, Stress Management or Self Esteem
please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
In contrast, Conflict Resolution relates to disputes between one or more persons. The Resolution of the conflict requires that all participate in resolving the dispute. The dispute may or may not involve anger.
Conflict Resolution is generally provided by trained Mediators who are often Attorneys who specialize in Mediation or Conflict Resolution. Most cities have free Mediation Services offered through its City Attorney or District Attorney’s Office.
Anger Management is much newer than Conflict Resolution. It is a class or individual coaching designed to teach skill enhancement in anger management, stress management, assertive communication and emotional intelligence or empathy.
[From George Anderson, MSW]
Serving Las Vegas, Henderson, Boulder City and North Las Vegas.
For more information about our Anger Management program or about our other skill enhancement programs in Emotional Intelligence, Stress Management or Self Esteem
please contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Wednesday, September 1, 2010
What is Assertiveness?
Assertiveness is a way of thinking and behaving that allows a person to stand up for his or her rights while respecting the rights of others.
Non-assertive people may be passive or aggressive.
Passive individuals are not committed to their own rights and are more likely to allow others to infringe on their rights than to stand up and speak out.
On the other hand, aggressive persons are very likely to defend their own rights and work to achieve their own goals but are also likely to disregard the rights of others.
Additionally, aggressive individuals insist that their feelings and needs take precedence over other people’s. They also tend to blame others for problems instead of offering solutions.
Assertive attitudes and behaviors are at the heart of effective advocacy. A person with an assertive attitude recognizes that each individual has rights. These rights include not only legal rights but also rights to individuality, to have and express personal preferences, feelings and opinions. The assertive individual not only believes in his or her rights but is committed to preserving those rights. An assertive attitude is important in recognizing that rights are being violated.
The passive person is so concerned with being liked and accepted that he or she may never recognize the need to advocate. The assertive person clearly expresses his or her rights or needs. They tend to face problems promptly and they focus on solutions rather than problems.
The following will enhance your assertiveness skills. Assertive listening is one of the most important advocacy skills we will discuss. The goals of assertive listening are:
(1) letting the other person know that you want to understand his or her point of view;
(2) understanding accurately what another person is saying;
(3) letting the other person know that he or she has been understood. Remember that understanding is different from agreement. You can understand what another is saying but still disagree with him or her.
[from Brain Injury Institute]
for more information, contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
Non-assertive people may be passive or aggressive.
Passive individuals are not committed to their own rights and are more likely to allow others to infringe on their rights than to stand up and speak out.
On the other hand, aggressive persons are very likely to defend their own rights and work to achieve their own goals but are also likely to disregard the rights of others.
Additionally, aggressive individuals insist that their feelings and needs take precedence over other people’s. They also tend to blame others for problems instead of offering solutions.
Assertive attitudes and behaviors are at the heart of effective advocacy. A person with an assertive attitude recognizes that each individual has rights. These rights include not only legal rights but also rights to individuality, to have and express personal preferences, feelings and opinions. The assertive individual not only believes in his or her rights but is committed to preserving those rights. An assertive attitude is important in recognizing that rights are being violated.
The passive person is so concerned with being liked and accepted that he or she may never recognize the need to advocate. The assertive person clearly expresses his or her rights or needs. They tend to face problems promptly and they focus on solutions rather than problems.
The following will enhance your assertiveness skills. Assertive listening is one of the most important advocacy skills we will discuss. The goals of assertive listening are:
(1) letting the other person know that you want to understand his or her point of view;
(2) understanding accurately what another person is saying;
(3) letting the other person know that he or she has been understood. Remember that understanding is different from agreement. You can understand what another is saying but still disagree with him or her.
[from Brain Injury Institute]
for more information, contact
Dr. Steven J. Sinert, Certified Anger Management Provider & Coach
Nevada Anger Management, LLC
702 353 1750
www.nevadaangermanagement.com
dr.sinert@nevadaangermanagement.com
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